Frequently Asked Questions & Answers
Smyrna Village »FAQs
When will apartments be ready for move in at Smyrna Village Apartments?
We anticipate welcoming residents in August 2024.
What are the available lease terms offered by Smyrna Village Apartments?
Smyrna Village offers a range of lease terms to suit residents’ needs. You can choose from lease terms spanning 12, 13, 14, and 15 months, providing flexibility to align with your preferences and lifestyle. Whether you’re looking for a shorter commitment or a longer-term arrangement, Smyrna Village aims to accommodate your leasing needs effectively.
What are the onsite workspaces?
Our onsite workspaces are designated areas within our community premises where residents can comfortably work or study. These spaces are equipped with amenities to facilitate productivity and focus.
Are there any community events or activities organized around the outdoor amenities?
Yes, we organize community events and activities around our outdoor amenities, providing opportunities for residents to socialize, relax, and have fun together.
What if I have my own appliance?
Regrettably, we are unable to accommodate the removal of any appliances provided within our apartment homes.
How quickly can I expect my maintenance request to be resolved?
We aim to resolve standard, non-emergency work orders within 24 to 48 business hours. Emergency maintenance requests receive 24/7 attention.
Can I reserve the amenity center for a private gathering?
Our amenity center is a cherished space available to all residents for communal enjoyment. To maintain fairness and equal access, private reservations are not accepted, allowing every resident the opportunity to utilize this inviting space on a first-come, first-served basis. Each leaseholder is welcome to invite up to two guests to share in the amenities, fostering a sense of community and camaraderie among neighbors.
Is there on-site management available?
Yes, ensuring prompt assistance and seamless resident experience is our priority. That’s why we have dedicated on-site management available during regular business hours. Our friendly and professional team is here to address any inquiries, provide support, and ensure that your living experience exceeds expectations.
Are there any additional fees for using the fitness center or other amenities?
No, we believe in providing comprehensive amenities without any additional charges. Access to the fitness center and other amenities is seamlessly included in your rent. Enjoy the convenience of staying active and indulging in our community’s offerings without worrying about extra fees.
Is there an online resident portal for submitting maintenance requests and accessing important documents?
Yes, we prioritize convenience and efficiency for our residents. Our comprehensive online resident portal offers a hassle-free solution for managing various aspects of residency. From submitting maintenance requests to accessing important documents, residents can conveniently handle their needs with ease. Experience seamless living with our user-friendly online portal at your fingertips.
Is there an emergency maintenance hotline available outside of office hours?
Yes, we provide an emergency maintenance hotline for urgent maintenance issues that occur outside of regular office hours.
Do you offer any discounts for residents who refer friends or family to the community?
Yes, we offer referral incentives for residents who refer friends or family members who sign a lease.
What is the process for requesting maintenance after office hours?
For maintenance emergencies after office hours, residents can contact our emergency maintenance hotline for assistance.
Is Smyrna Village Apartments a market rate community?
Yes, Smyrna Village Apartments operates as a market rate community. This means that the rental rates for apartments within Smyrna Village are determined by current market conditions, including factors such as location, amenities, and demand. As a market rate community, rental prices may fluctuate based on these variables, but they generally reflect the prevailing rates in the surrounding area. If you’re seeking contemporary living with competitive pricing in Smyrna, our community offers just that.
Does Smyrna Village offer door-side valet trash service?
Yes, we do! At Smyrna Village, we understand the importance of convenience for our residents. That’s why we offer door-side valet trash service, available five nights a week. Simply leave your trash outside your door in the dedicated trash can provided, and our Valet Living trash partner will take care of the rest!
Do you provide any amenities specifically for pet owners?
Yes, we understand the importance of pets in our residents’ lives. Our community features a dog spa, providing a convenient and comfortable space for pet grooming and care.
What appliances are included?
Each apartment is equipped with stainless steel GE appliances, offering a modern and efficient living experience. Our standard package includes a refrigerator, dishwasher, oven, and microwave. Additionally, every apartment features a washer and dryer for added convenience. Furthermore, select homes boast the luxury of wine coolers to enhance your lifestyle.
Is there a fee for parking?
Parking at our surface lot is complimentary for all residents!
Is Smyrna Village Apartments a pet-friendly community?
Yes, we welcome up to two pets per household with a $300 pet fee per pet and $35 pet rent per pet per month. While we do not have a weight limit, certain breeds are restricted. We use PetScreening for animal verification.
Is renter's insurance required?
Yes, ensuring the protection and security of our residents’ belongings is paramount. Therefore, all residents are required to have renter’s insurance in place. This safeguard provides peace of mind and financial protection against unforeseen circumstances, offering reassurance for you and your belongings.
Is smoking allowed in apartments or common areas?
No, maintaining a healthy and smoke-free environment is a top priority in our community. Therefore, smoking is strictly prohibited in both apartments and common areas. This policy ensures the well-being and comfort of all residents, promoting a clean and pleasant living environment for everyone to enjoy.
Are there any community guidelines regarding pets?
Yes, ensuring a pet-friendly and harmonious environment is essential to our community. Therefore, we have established guidelines to promote responsible pet ownership. All pets must be leashed when outside of the apartment, and pet owners are kindly reminded to clean up after their pets. By adhering to these guidelines, we create a safe and enjoyable space for all residents and their furry companions.
What is the process for receiving packages and mail?
At our community, we’ve streamlined the package delivery process to ensure convenience for our residents. Packages from various carriers are delivered directly to our dedicated package room, where they are stored until pickup. Residents can retrieve their packages at their convenience. Additionally, regular mail is promptly delivered to individual mailboxes. While we take measures to safeguard your deliveries, it’s important to note that we are not liable for any package theft.
Do you offer any community-sponsored social events or gatherings?
Absolutely! At our community, we take pride in fostering connections among residents through a variety of engaging social events and gatherings. Join us and enjoy opportunities to connect with your neighbors while having a great time.
Disclaimer: The information provided in these FAQs is for general informational purposes only. While we strive for accuracy, we are not liable for any reliance placed on this information. We appreciate your understanding.
